IT

IDEAL Software Solutions

Digital Transformation Enabled

Customer Communications Management

IDEAL Software Solutions SA, a member of IDEAL Holdings, is a leading provider of Enterprise Output Management, the software solution fulfilling the output process and dynamic delivery of documents. Our solutions are available for On-Premises, SaaS, IaaS and PaaS deployments for highly regulated organizations in EMEA that handle B2C/B2B communications driven by high volumes of sensitive data. 

Output Management - The IDEAL Software Solutions flagship solution

Chain Of Functions

i-DOCS Output Management software generates, formats, manages, stores, archives documents, which are then being delivered to the final recipients through multiple communication channels such as SMS, e-mail, Viber etc. These documents vary from e-Bills, to e-Statements, e-Alerts and so on. IDEAL Software Solutions SA applications are practically unlimited and vary according to the Organization for which they are intended.

i-DOCS Output Management can be integrated with any business information system (ERP, CRM, Billing), whether it is a brand manufacturer (SAP, Oracle, Microsoft) or a custom solution, to extract the required data in order to generate the documents. 

Needs that
IDEAL Software Solutions software products cover

IDEAL Software Solutions SA software product suite is designed, developed and implemented in such a way as to cover any business need. Some indicative fields of application are:

  • Business processes automation
  • Documents delivery of any kind, depending on the business activity
  • Documents Digital Signatures (contracts, invoices, bills)
  • Dynamic custom campaigns, designed and implemented by business users.
  • Transaction related alerts
  • Pins dispatching and delivery for end-customers
  • Online bill payment through bank redirection
  • Mobile application development, delivering secure, high-performance apps tailored to each Organization’s business needs
  • CTI (Cyber Threat Intelligence) Portal, combines and integrates Threat Intelligence and Risk Monitoring data, empowering Organizations with proactive security insights to mitigate cyber threats effectively

IDEAL Software Solutions Clients

Idocs Customers Banner

Guided by our commitment to customers, operating in five countries within the SEE region, our mission is to pave the way for Digital Transformation and unleash the potential of omni-channel communication. In particular these clients are large organizations such as:

  • Financial Institutions
  • Telecommunications Providers
  • Energy, Water & Utility providers
  • Governmental Institutions
  • Insurance Companies
  • Courier Companies 
  • Other Companies that manage communications of all kinds and large volumes of sensitive data
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