IDEAL SOFTWARE SOLUTIONS SA, a member of IDEAL Holdings, focuses on the development and promotion of i-DOCS solutions, one of the leading Customer Communications Management (CCM) software solutions in the Southeastern European region, for over 22 years. Our solutions manage and disseminate large-scale content, driven by big volumes of sensitive data.
i-DOCS Output Management software generates, formats, manages, stores, archives documents, which are then being delivered to the final recipients through multiple communication channels such as SMS, e-mail, Viber etc. These documents vary from e-Bills, to e-Statements, e-Alerts and so on. IDEAL Software Solutions SA applications are practically unlimited and vary according to the Organization for which they are intended.
i-DOCS Output Management can be integrated with any business information system (ERP, CRM, Billing), whether it is a brand manufacturer (SAP, Oracle, Microsoft) or a custom solution, to extract the required data in order to generate the documents.
IDEAL Software Solutions SA software product suite is designed, developed and implemented in such a way as to cover any business need. Some indicative fields of application are:
Guided by our commitment to customers, operating in five countries within the SEE region, our mission is to pave the way for Digital Transformation and unleash the potential of omni-channel communication. In particular these clients are large organizations such as: